Terms & Conditions
Kinnaird Estate House Terms & Conditions
Reservations and Deposits
Upon booking, credit card details will be requested. These will be securely held on file and will be used to process the deposit necessary to confirm and guarantee your reservation. The credit card details may also be used for payment of any items left outstanding upon departure. The deposit payable will be £45.00 per booking. If you are booking the house for sole use the entire amount will be payable in advance.
All reservations cancelled outwith 14 days are refundable in full. At the management’s discretion reservations cancelled within 14 days prior to arrival will be charged for in full unless the accommodation is re-sold or the accommodation is re-booked for a later date.
Dogs are not permitted in the main house.
Smoking is not permitted in any area of the main house.
We regret that we cannot accommodate children under 12 yrs old in Kinnaird House.
We regret that Kinnaird House cannot be held responsible for any items of property left in guest bedrooms or the house. We will always endeavour to return any guest property that we find however this will be at your expense.
Kinnaird reserved the right to adjust rates without prior notification. All prices are inclusive of VAT at 20%. There is no service charge and gratuities are entirely at your discretion.
Self Catering Cottages Terms & Conditions
Reservations of all self-catering accommodation, whether made by telephone, fax, in person, in writing or email are accepted by Kinnaird Estate, hereinafter referred to as KE, on the following conditions.
Contract of Hire
The Contract of Hire is governed by Scottish law and jurisdiction and is not effective until KE dispatch written confirmation of the booking to the Hirer. The contract is for the hire of the property for holiday purposes only. We do not accept bookings from Hirers under 18 years of age.
Bookings will be confirmed upon receipt by KE of the required deposit payment. However, if the booking is made within six weeks of the holiday commencement date, the full accommodation rental will be required.
The Balance of the Hire will be due for payment six weeks before the holiday commencement date. KE reserve the right to cancel a holiday where full payment has not been received less than 21 days before the holiday commencement date. The deposit paid on such booking is not refundable.
Confirmation of Booking
Once KE has issued a Confirmation of Booking, you are responsible for the total published price of the property and extras shown on the confirmation.
If you are forced to cancel your holiday you must inform KE immediately. Reservations cancelled within 4 weeks prior to arrival will be charged for in full, unless the cottage is re-let to another client. All payments refunded will incur a £50 administration charge.
Last Minute Booking Discount
If a holiday is booked within 14 days of the start date, then we may offer a reduction of 25% on the published price. This offer is not applicable on winter rates.
The maximum number of persons stated must not be exceeded.KE reserve the right to refuse admittance if this condition is not observed. In addition, KE reserve the right to refuse or revoke any bookings from parties that may in their opinion (and at their discretion) be unsuitable for the property concerned.
Dogs are permitted in our cottages, but must be kept to the floored areas and off the furniture, and we would request that they are supervised at all times on the estate. There will be a charge of £35.00 per stay for all dogs in order to cover excess cleaning costs. In the event of any damage, you will be liable for any costs involved.
Smoking is not permitted in any of the cottages.
For the whole of the period included within your booking, you will be responsible for the property and will be expected to take all reasonable care of it. The property and all equipment and utensils must be left clean and tidy at the end of the hire period.
All damages and breakages are the legal responsibility of the Hirer, and their cost shall be refundable on demand. However, minor damage or breakages will not normally be charged except in circumstances where extra cleaning is required or there is damage beyond what is reasonably expected. KE reserve the right to charge the hirer for any additional costs incurred as a consequence and may at their discretion refuse future bookings.
Further, KE will not be liable to you, any member of your party or person visiting the property during the period of your hire of it for happenings outside its reasonable control, such as breakdown of domestic appliances, plumbing, wiring, temporary invasion of pests, damage resulting from exceptional weather conditions or other unforeseeable circumstances.
In the event of any dispute between parties it shall be referred to the jurisdiction of the Scottish courts only and any actions shall be heard in the court for the area in which the property is situated. Any contract between the parties shall be governed by Scottish law and jurisdiction.
The Hiring Contract is made on the understanding that the property and its facilities as published will be available for the dates stated. In the unlikely event that a property is not available through events arising outside the control of KE then KE may be forced to cancel the booking. You will be advised as early as possible. Where possible, you will be offered suitable alternative accommodation, which, if not acceptable, will entitle you to a refund of all monies due. You will not as a result have any further claims against KE. Please note that reservation requests taken via our website are not confirmed bookings until we have contacted you and received a deposit.