The Site makes available information relating to holiday cottages, fishing and related services provided to guests at Kinnaird Estate by Kinnaird Estate LLP, a limited liability partnership incorporated in Scotland.
The purpose of this policy is to highlight various obligations, best practices and tools that support compliance with data privacy regulations applicable to Kinnaird in its role as both data controller as well as data processor, as applicable (if any)
Collection of your information
Kinnaird collects, processes, and retains information about you when you visit our website www.kinnairdestate.com or stay in our cottages or avail any of the other services provided by Kinnaird. You provide us with information, such as your name, email address, street address, telephone number, and other contact information when you make a reservation, subscribe to a Kinnaird newsletter or obtain web exclusive rates on www.kinnairdestate.com.
Moreover, you may choose to provide your personal information in connection with sending an e-mail or message, logging complaints, promotional offers and when you use our service.
Personal Information may include, but is not limited to:
- Your name and physical address, email addresses, and telephone numbers
- Credit card or debit card number
- Other similar information.
How we use your information
Any of the information we collect from you may be used in one of the following ways:
To develop, customise and improve the services: We shall process your personal information,
preferences, user characteristics and usage patterns, and feedback to develop,
customise and improve the services. If
you refuse consent for processing your personal information
for the mentioned purposes, in this subsection, you will not be significantly hindered in your use of the service. Refusing or
withdrawing consent thus has no significant negative effects on your use of the service.
2. Marketing purposes to inform you about other information, events, promotions, products or services we think will be of interest to you
3. To process personal
information necessary for the performance of a contract and providing the
services. Further, to process and/or
respond to your requests, submissions, queries, complaints and any transactions and to provide you with information or services
requested. If you object to processing of your personal information for the mentioned purposes, in this subsection, we may block or limit
your access to the service and we reserve the right to end the agreement.
4. To process your
personal information necessary for compliance with a legal obligation: In
order to prevent or investigate actual or
suspected fraud, hacking, infringement, or other misconduct involving our services or website. Additionally, if we are required by law to
disclose your information to any government authority, you consent to the provision of such information.
5. To send periodic emails: The email address you provide will be used to send you information and updates pertaining to the services provided by Kinnaird. You can opt-out of any such emails at any time by clicking ‘unsubscribe’.
6. Obtain Third Party
Services: We also share Personal Information and Other Information with
third parties who provide services to Kinnaird
website management, information technology and related infrastructure provision, marketing and campaign, customer service, e-mail delivery, auditing, and other similar services. When Kinnaird shares Personal Information with such third party service providers, we will try to ensure
that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent
with this Policy.
Fairness and Purpose
Kinnaird will collect adequate, relevant and necessary Personal Information, and will process such information fairly and lawfully for the purpose it is collected. The purpose of collection will be specified not later than at the time of data collection, or on each occasion of change of purpose.
Distribution of Information
1. Kinnaird may disclose your Personal Information as we believe to be necessary or appropriate:
· under applicable law, including laws outside your country of residence;
· to comply with legal process;
to respond to requests from public and government
authorities, including public and government authorities outside your country
for national security and/or law enforcement purposes;
· to enforce our terms and conditions; and
· to allow us to pursue available remedies or limit the damages that we may sustain.
2. Additionally, in
the event of a reorganization, merger, sale, joint venture, assignment,
transfer or other disposition of all or any portion
of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the
Personal Information we have collected to the relevant third party.
3. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
· permitted or required by law; or,
· trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
· investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
If Kinnaird goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.
Kinnaird will not transfer your data outside the European Union.
Consent and Control
Consent is often referred to as an individual's choice to "opt-in" or "opt-out" of Kinnaird's use of personal information and is usually obtained by a "check box" or signature confirming the individual understands and agrees to the processing of their personal information. At times, express written consent from the individual may be required based on the information processing activity. Kinnaird receives consent from individuals prior to using or placing web cookies on an individual's computer or other electronic devices.
Control of your Information
Kinnaird also provides individuals with the right to control their personal information, which includes the right to access, modify, erase, restrict, transmit, or object to certain uses of their information.
You may request to review, correct, update, suppress or object to the use or processing of your Personal Information that you have previously provided to us while making a reservation through www.kinnairdestate.com or during the stay at our cottages or by availing any of the other services provided by Kinnaird. You may review, update, correct or delete your Personal Information collected through the website or service by e-mailing us at cottages@Kinnairdestate.com
Please also contact us at the above email address should you have any questions or concerns concerning use of your data. We will endeavour to respond to such requests as rapidly as possible.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase, reservation, or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed. In addition, there may be certain information to which we are unable to enable you to review, for legal, security, or other reasons.
Commitment to Data Security
We strive to keep your personal information secure and take reasonable effort to ensure that appropriate security and technical controls are implemented for ensure the security. Only selected authorised employees, business partners, and other third-party providers may have access to this information.
Kinnaird ensures that our third-party service providers' employs industry standard security measures to ensure the security of information through legally binding terms and conditions.
Retention and Disposal
Your personal data will be retained in a form which enables Kinnaird to identify the individual for no longer than it is necessary for the purposes for which the data was collected and used. Your personal data may be retained in certain files for a period of time as required by applicable law and following Kinnaird's data retention policies in order to comply with such financial or legal requirements, to properly resolve disputes or to troubleshoot problems. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via the information above. We will respond to your request to access or delete your information as rapidly as possible..
Withdrawing consent and restriction of processing
You may withdraw consent to personal data processing or you may review, update, correct or delete your personal information collected through the website or service by e-mailing us at firstname.lastname@example.org . For users below the age of 16, the consent should be provided by the holder of parental responsibility of the child.
Privacy contact information
You may at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection by e-mailing email@example.com .